9jl Privacy Policy – How Your Personal Data Is Collected and Protected

What Does 9jl Do With Your Personal Information?

1. Who Is Responsible for Your Data?

9jl operates as the data controller for all personal information collected through the platform and its associated services. This means we determine the purposes and means by which your personal data is processed, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We are committed to handling your information responsibly and transparently at every stage of your relationship with us. If you have any questions about how your data is managed, you may contact our support team using the details provided at the bottom of this page. We take our obligations under Philippine data protection law seriously and have implemented appropriate policies and procedures to ensure compliance.

2. What Information Do We Collect?

When you register an account on 9jl, we collect personal information that is necessary to verify your identity and provide you with access to the platform. This includes your full name, date of birth, residential address, email address, and mobile number. During the verification process, we may also request a copy of a government-issued identification document, such as a Philippine passport, driver's licence, or national ID, to confirm that you meet the minimum age requirement of 21 years. When you make deposits or request withdrawals, we collect transaction-related data including payment method details, transaction amounts, and timestamps. We also collect technical data automatically when you use the platform, such as your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve the user experience.

3. How Is Your Information Used?

The personal information we collect is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, and ensure that the platform is used in accordance with our Terms and Conditions. We use your identity and age verification data to comply with Philippine regulations governing online gaming and to prevent underage access to the platform. Transaction data is used to process payments accurately, detect fraudulent activity, and maintain financial records as required by law. Technical and usage data helps us monitor platform performance, identify and resolve security issues, and improve the overall experience for Filipino players. We may also use your contact details to send you important account-related notifications, such as security alerts, transaction confirmations, and updates to our policies.

4. Do We Share Your Data With Third Parties?

9jl does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers, but only to the extent necessary for them to perform their services on our behalf. All third-party service providers are required to handle your data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the service they provide to us. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer or restructuring, your data may be transferred to a successor entity, subject to the same privacy protections described in this policy.

5. How Long Do We Keep Your Data?

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Account and transaction records are typically retained for a minimum of five years following account closure, as required by applicable financial regulations. Identity verification documents are retained for the period required by the relevant regulatory authority and are securely deleted once the retention period has expired. Technical and usage logs are retained for a shorter period, generally not exceeding 12 months, unless they are required in connection with an ongoing investigation or legal proceeding. If you request the deletion of your account, we will process your request in accordance with our data retention obligations and inform you of any data that must be retained by law.

6. How Do We Protect Your Information?

9jl implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive information such as payment details is handled through secure, certified payment channels. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are subject to confidentiality obligations. We conduct regular security assessments and keep our systems updated to address emerging threats. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 9jl account and to keep your login credentials confidential.

7. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal data we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team and we will respond to your request within a reasonable timeframe in accordance with applicable law.

8. Cookies and Tracking Technologies

The 9jl platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to improve your experience on return visits. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect the functionality of the platform. By continuing to use the 9jl platform, you consent to our use of cookies as described in this policy.

9. Changes to This Privacy Policy

9jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users through their account or via the contact details on file. It is your responsibility to review this policy periodically to stay informed of any updates.